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Duration: 60 minutes

Credits: 1 PDU

No cost to attend.

Outsourcing projects make up billions in costs and revenue for organizations. For example, XMG Global forecasts the total outsourcing market for information technology, business process outsourcing and call center services to reach $450 billion by the end of 2010. The U.S. government alone spends $550 billion annually for a wide range of goods and services.

Yet, a recent ESI International global survey of project outsourcing notes some particularly disturbing findings regarding the state of practice in outsourcing: 

• A whopping 75% of organizations surveyed don’t always define requirements clearly.
• Only 50% of the organizations believe that outsourcing team members have the appropriate project management skills to manage such projects.
• Just 45% of organizations report that they have a strong risk management culture.
• A mere 11% of organizations surveyed believe they’re better at outsourcing than their counterparts.

With billions of dollars at stake, organizations can, and should, be doing better. You shouldn’t be “rolling the dice” on your next major outsourcing project. Please join J. LeRoy Ward, PMP, PgMP, as he offers five concrete steps to reducing risk in outsourcing — steps that can lead to greater success and more value for your money.

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