Are your teams fluent in C-Speak?
Whether it’s escalating obstacles or reporting results (and everything in between), executive conversations can be among the most difficult to carry out.
ESI’s new course, Communicating Up teaches and enforces the skills necessary for communicating up-stream while increasing confidence, influence and organizational credibility.
Before stepping inside the classroom, students learn new concepts through two online modules that cover everything from The Importance of Awareness to Executive Stature and Leadership Presence. Because they can do the modules anywhere, at any point, before in-class training, they’ll spend less time away from work and reduce training expenses.
Once in class, students spend two days on interactive discussions and role-play exercises. No lectures—ample time to exchange insights with peers and to increase your mastery through practice.
- The One-On-One Conversation
- The Hallway (Impromptu) Conversation
- Difficult Conversations: Delivering Bad News
- Making Your Case: Communicating in Writing
- Presenting to the Executive Committee
Training by lecture or slide decks won’t produce the results you want, certainly not when it comes to communicating with your most important stakeholders. ESI’s Communicating Up will give your teams the prep they need to engage and influence as soon as they return to work.
By the time students leave the course they will be able to:
- Plan for successful communications with executives
- Use an executive oriented mind-set, content, language, and style when communicating with executives
- Be prepared for impromptu communications with executives
- Compose a situation-appropriate message to an executive
- Establish rapport, and build and maintain the executive’s trust
- Persuade and influence executive decisions
- Apply a structured approach to navigating difficult conversation
Through this course, students can earn valuable PDUs and see the immediate impact that effective communication can have:
- 95% of pilot test participants believe the training will improve their work performance
- At least 53% believe their performance will improve by 40% or more as a result of training
- 100% believe that training will raise their productivity by about 45%